Virus & Malware Removal in Rosebank, Johannesburg
Popups, ransomware, slow PC? We perform deep malware removal that goes beyond what antivirus software can do. Same-day service.
From R920Virus & Malware Removal in Rosebank, Johannesburg
If your computer is showing popup ads, running extremely slowly, redirecting your browser to strange websites, or displaying ransom messages demanding payment, it's likely infected with malware. At Asetos Computers in Rosebank, we perform deep virus and malware removal that goes beyond what consumer antivirus software can do. We don't just run a scan. We manually inspect your system, remove every trace of infection, repair any damage the malware has caused, and harden your system against future attacks.
Types of Malware We Remove
The term "virus" is used broadly, but there are many different types of malicious software, each requiring a different removal approach. We handle viruses and worms that spread between files and systems, adware and browser hijackers that flood you with popup ads and redirect your searches, spyware that monitors your activity and steals personal information, ransomware that encrypts your files and demands payment, trojans that disguise themselves as legitimate software, and rootkits that hide deep in your operating system to avoid detection.
Our Removal Process
Consumer antivirus software catches the obvious threats but often misses deeply embedded malware. Our process is more thorough. We boot your system in a controlled environment, run multiple professional-grade scanning tools, manually inspect startup programs, scheduled tasks, browser extensions, system services, and registry entries, remove every trace of infection, repair any system damage (corrupted files, disabled Windows features, modified settings), and install proper protection to prevent reinfection.
Pricing
| Service | Price | Turnaround |
|---|---|---|
| Virus & malware removal (standard to deep clean) | R920 – R2,300 | Same day |
| Ransomware assessment & recovery | R800 – R2,000 | 1–3 days |
| Windows reinstallation (clean start) | R460 – R1,380 | Same day |
| Antivirus installation & setup | R200 – R400 | Same day |
Ransomware Help
Ransomware is particularly devastating; it encrypts your personal files and demands a Bitcoin payment for the decryption key. If you've been hit by ransomware, do not pay the ransom and do not attempt to fix it yourself. Bring the machine to us immediately. We assess the ransomware variant, determine if a decryption tool exists (many older variants have been cracked by security researchers), and attempt recovery. Even when decryption isn't possible, we can often recover files from shadow copies, backups, or previous versions that the ransomware missed.
Prevention & Protection
After cleaning your system, we set up proper protection to prevent reinfection. This includes installing a reputable antivirus solution, configuring Windows Defender and firewall settings, updating your operating system and all software to patch known vulnerabilities, removing unnecessary browser extensions, and educating you on the most common infection vectors: phishing emails, fake download buttons, pirated software and unsafe websites.
- Deep manual inspection, not just an automated scan
- Multiple professional-grade scanning tools
- System repair after infection: we fix what the malware broke
- Antivirus setup & security hardening included
- Same-day service for most infections
- While-you-wait at The Zone @ Rosebank
- Education on avoiding future infections
Frequently Asked Questions
Can you remove ransomware?
Will I lose my files during virus removal?
My laptop is just slow. Could it be a virus?
Areas We Serve
Our workshop is at Shop G15, The Zone @ Rosebank, a 5-minute walk from Rosebank Gautrain station. Customers visit us from across Johannesburg and beyond, including Rosebank, Sandton, Melrose, Illovo, Hyde Park, Parktown, Braamfontein, Randburg, Fourways, Midrand, Centurion, and Pretoria. Whether you work in Sandton and need a quick repair during lunch, or you are based in Bryanston and want a trusted shop close to the Gautrain, we are easy to reach and even easier to park at.
For customers outside Johannesburg, we offer a nationwide courier repair service. Send your device to us from anywhere in South Africa: Cape Town, Durban, Gqeberha, Bloemfontein, East London or any other city. We receive your device via courier, diagnose and repair it in our Rosebank workshop, and ship it back to you fully insured. Many of our regular customers are in other provinces and rely on our courier service for the same expert repairs they would get walking into our shop. Contact us on WhatsApp to arrange a courier booking and we will guide you through the process step by step.
Or call: +27 11 057 5709