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Virus & Malware Removal in Rosebank, Johannesburg

Popups, ransomware, slow PC? We perform deep malware removal that goes beyond what antivirus software can do. Same-day service.

From R400

Virus & Malware Removal in Rosebank, Johannesburg

If your computer is showing popup ads, running extremely slowly, redirecting your browser to strange websites, or displaying ransom messages demanding payment — it's likely infected with malware. At Asetos Computers in Rosebank, we perform deep virus and malware removal that goes beyond what consumer antivirus software can do. We don't just run a scan — we manually inspect your system, remove every trace of infection, repair any damage the malware has caused, and harden your system against future attacks.

Types of Malware We Remove

The term "virus" is used broadly, but there are many different types of malicious software, each requiring a different removal approach. We handle viruses and worms that spread between files and systems, adware and browser hijackers that flood you with popup ads and redirect your searches, spyware that monitors your activity and steals personal information, ransomware that encrypts your files and demands payment, trojans that disguise themselves as legitimate software, and rootkits that hide deep in your operating system to avoid detection.

Our Removal Process

Consumer antivirus software catches the obvious threats but often misses deeply embedded malware. Our process is more thorough. We boot your system in a controlled environment, run multiple professional-grade scanning tools, manually inspect startup programs, scheduled tasks, browser extensions, system services, and registry entries, remove every trace of infection, repair any system damage (corrupted files, disabled Windows features, modified settings), and install proper protection to prevent reinfection.

Pricing

ServicePriceTurnaround
Standard virus/malware removalR400 – R600Same day
Deep clean (rootkit/advanced malware)R600 – R800Same day
Ransomware assessment & recoveryR800 – R2,0001–3 days
Windows reinstallation (clean start)R350 – R600Same day
Antivirus installation & setupR200 – R400Same day

Ransomware Help

Ransomware is particularly devastating — it encrypts your personal files and demands a Bitcoin payment for the decryption key. If you've been hit by ransomware, do not pay the ransom and do not attempt to fix it yourself. Bring the machine to us immediately. We assess the ransomware variant, determine if a decryption tool exists (many older variants have been cracked by security researchers), and attempt recovery. Even when decryption isn't possible, we can often recover files from shadow copies, backups, or previous versions that the ransomware missed.

Prevention & Protection

After cleaning your system, we set up proper protection to prevent reinfection. This includes installing a reputable antivirus solution, configuring Windows Defender and firewall settings, updating your operating system and all software to patch known vulnerabilities, removing unnecessary browser extensions, and educating you on the most common infection vectors — phishing emails, fake download buttons, pirated software, and unsafe websites.

  • Deep manual inspection — not just an automated scan
  • Multiple professional-grade scanning tools
  • System repair after infection — fix what the malware broke
  • Antivirus setup & security hardening included
  • Same-day service for most infections
  • While-you-wait at The Zone @ Rosebank
  • Education on avoiding future infections

Frequently Asked Questions

Can you remove ransomware?
We can always remove the ransomware itself. Recovering encrypted files depends on the specific variant — some have been cracked, others haven't. We assess your situation and give you an honest answer about recovery chances.
Will I lose my files during virus removal?
No. We clean the infection while preserving your data. In rare cases where the infection has corrupted files, we may recommend a Windows reinstallation with your personal data backed up and restored.
My laptop is just slow — could it be a virus?
Possibly, but a slow laptop is often caused by an ageing hard drive, insufficient RAM, or too many startup programs — not malware. We diagnose the real cause before recommending a solution. An SSD upgrade may be what you actually need.