Book In Your Device

Fill in the form below before you visit so we can prepare. This speeds up the intake process and ensures we have the right parts ready.

Customer Details

Full Name *

Phone / WhatsApp *

Email Address

Device Details

Device Type *

Brand *

Model

Serial Number

⚠️ Why serial numbers matter: Many devices share the same model number but use different parts internally. Two "Dell Latitude 5490" laptops can have different screens, motherboards, or batteries depending on when they were made. The serial number tells us exactly which parts your specific device needs, saving you time and avoiding wrong-part orders.

Repair Details

Repair Type * Describe the Problem

📸 Photos help us prepare your repair

After submitting, send photos via WhatsApp showing:

The device and any visible damage
Close-up of damaged areas (screen, keyboard, ports, etc.)
Model number sticker, usually on the bottom or back
Serial number sticker, especially important for MacBooks & iMacs

Drop-Off Preference

Preferred Date

Preferred Time

My device has a login password. I'll provide it at drop-off for diagnostic purposes. (Your password is never stored and is only used during the repair.)

We'll confirm your appointment and let you know if we need to order any parts in advance.

What to Expect

When You Arrive

Check In

Come to Shop G15 at The Zone @ Rosebank. We'll already have your booking details, so check-in is quick.

Diagnosis

We inspect your device on the spot, confirm the issue, and give you a final quote before starting any work.

Repair & Collect

We'll WhatsApp you when your device is ready. Most repairs are same day, so grab a coffee while you wait.