Shop G15, The Zone @ Rosebank | Mon-Fri 08:30-17:30 | Sat 09:00-16:00 +27 11 057 5709 WhatsApp

Check Repair Status

Enter your ticket number and surname to track the progress of your repair in real time.

Find your ticket number on your repair receipt or confirmation email.

Your repair status will open on our secure repair portal.

How It Works

Tracking your repair

Check your receipt or the confirmation email/WhatsApp we sent when you dropped off your device.

Type in your ticket number and surname in the form above.

See your repair status, technician notes, and estimated completion time.

We'll WhatsApp you when it's ready. Walk in to The Zone and collect.

Need Help?

Speak to our technician directly about your repair.

Send us your ticket number and we'll reply with an update.

Walk in to check on your device in person at The Zone.